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Yankee Doodle Online Help and Customer Support
Yankee Doodle Limited > Yankee Doodle Online Help and Customer Support
 

Yankee Doodle Limited is an online only reseller. For the quickest customer service, we offer a ticket based system to ensure a fast reply to your enquiry.

To contact us, please submit a support ticket by clicking Here

We aim to respond within 1-2 working hours, although at busy times, please allow 4-5 hours for a response. If you do not receive an immediate reply - it is most likely that we are looking in to your query.

ALL TICKETS FOR BREAKAGES / REPLACEMENTS are dealt with daily so that replacements can be sent.

These tickets can be read by the department concerned, resulting in the quickest response time.

Please DO NOT open more than one ticket for the same topic - if you want to chase a ticket, or add information, please add to your existing ticket.

Our aim is 100% customer satisfaction and the highest standards of customer service.

If you are pleased with our service and wish to submit a testimonial, please click here

To submit a ticket, Click Here

(after submitting - write the reference number down so that you can view your ticket at any time) - You will receive an email when we have replied.

 
 
 

Check for replies to your ticket
View tickets you have submitted, and recover ticket numbers if you have lost the emails. An email is sent to the email address that you entered when submitting a ticket each time we reply.
 

 

The Quickest way to contact us is by using the ticket system as we have computer access in the office and warehouse locations and can reply from any location.

Alternative Contact Method:
Company Registered Address:
Yankee Doodle Limited
27 The Lloyds
Grange Farm
Ipswich
IP5 2WH


Please remember that email is not 100% guaranteed to arrive, and it may be spam trapped - the best and most efficient way to contact us is to complete the simple support ticket form by Clicking Here.

If you are enquiring about the status of an order - please enter your YDxxxxxxxxx Number from your order confirmations. We are currently STILL picking, packing and despatching almost all orders within 24 hours (Sun - Fri), please allow 3-5 days for your order to arrive before chasing the status. We will then be able to confirm despatch method and estimated delivery time.